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Frequently Asked Questions

Phone Ordering:

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Why should you use Tarro Phone Ordering?

With Tarro Phone Ordering, you’ll say goodbye to chaos and reduce stress by ensuring fast, accurate order handling with 99.5% accuracy. Our "always-on-demand" agents answer calls in under 4 seconds—quicker than a single ring—so you’ll never miss a call or worry about staff no-shows again. We handle all your phone orders, inquiries, and complaints, helping you manage the ups and downs of call volume so you’re never understaffed during busy times or overstaffed when it’s slow. The result? You save 5-10% on labor costs while boosting your revenue by 5-20%.

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What do I need to sign up for Tarro?

A stable internet connection - that's it!

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Who will be taking orders for my customers?

Our agents handle every call, and they’re fluent in both English and Spanish. Each agent goes through a careful selection process and a tough four-week training program to make sure they’re ready to provide great service before handling customer calls.

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How do you make sure you have the right information on menus and prices?

After signing up with Tarro, a dedicated manager will personally reach out to review your menu, prices, ingredients, and other key details. This information is then added to our system, ensuring our agents have everything they need to process your orders accurately. As our partnership continues, Tarro will regularly update this information to guarantee your orders are always correct.

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How much does Tarro Phone Ordering cost?

Our pricing plans are tailored to your restaurant. Call 1-888-235-3972 to learn more.

Delivery

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Why do restaurant owners love using Tarro's Phone Ordering + Delivery?

Restaurant owners love Tarro because it makes delivery effortless and stress-free. With Tarro, you can start or grow your delivery business, reach more customers, and watch revenue increase by 5-20%. Plus, your customers pay 25-50% less for delivery compared to third-party apps, making repeat orders more enticing.

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How much does Tarro Delivery cost?

Our pricing plans are tailored to your restaurant. Call 1-888-235-3972 to learn more.

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Why can Tarro Phone Ordering + Delivery help you make more money?

Despite the rise of 3rd-party delivery apps, over 50% of Americans still prefer to place orders by phone. By activating Tarro Phone Ordering + Delivery, you can delight customers from afar with effortless, high-quality deliveries  — and watch your business soar by 5-20%.

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I am already using third-party platforms (like DoorDash, Uber Eats, etc.) for deliveries. How can Tarro Delivery be beneficial for my restaurant?

The biggest advantage of our delivery service is the significant savings for both your restaurant and your customers. Not only will your customers save an average of 25-50% on every order, the delivery apps won't be able to take such a big cut from you. It's a win-win!

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Can my customers place an order online and have it delivered via Tarro Delivery?

Currently, Tarro’s delivery service only supports phone orders. Stay tuned!